Indra · Chicago
Privacy Policy
Last updated: July 20, 2026
INDRA ("we," "us," or "our") operates indrachicago.com and provides executive car and chauffeur services in the Chicago area. This policy explains what information we collect, how we use it, and the choices you have. By using our website or booking a ride, you agree to this policy.
Information we collect
We only collect what we need to arrange and provide your ride:
- Booking details you give us — your name, phone number, email address, pickup and drop-off locations, date and time, flight number, passenger count, and any special requests you enter.
- Feedback you choose to give — a star rating and any comments you submit on our rating page after a ride.
- Basic website analytics — anonymous, aggregated usage data (such as page views and general location by region) to help us improve the site. This does not identify you personally.
We do not collect payment card details through this website, and we do not knowingly collect information from children.
How we use your information
- To schedule, confirm, and provide your requested ride.
- To contact you about your booking — for example, to confirm pickup details or notify you of changes.
- To respond to your questions and feedback, and to improve our service.
How your information is handled
When you submit a booking or rating, the form is delivered to us through Formspree, a third-party form service that transmits the message to our email and phone. Their handling of that data is governed by their own privacy policy. We use the information only to serve you.
We never sell your information. We do not sell, rent, or trade your personal information to anyone, and we do not use it for advertising to third parties.
Sharing
We share your information only when necessary: with the service providers that help us operate (such as our form and website hosting providers), or when required by law. That's it.
Data retention
We keep booking and feedback information only as long as needed to provide our service, maintain our records, and comply with legal obligations. You may ask us to delete your information at any time (see below).
Your choices & rights
You may contact us to access, correct, or delete the personal information we hold about you, or to ask a question about this policy. Depending on where you live, you may have additional rights under laws such as the CCPA or GDPR; we honor applicable requests.
Cookies
This site does not use advertising or tracking cookies. Any analytics we use is privacy-friendly and aggregated. If we add cookies in the future, we will update this policy.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "Last updated" date above.
Contact us
Questions about your privacy or this policy? Reach us at:
INDRA — Chicago Executive Car Service
Chicago, IL
Phone: (773) 807-6251